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Leading Virtual Storage OEM

Worked with product development teams and identified and implemented product features that achieved high product availability and minimized field support efforts in the event of failures. Developed and implemented a highly effective logistics system to meet product MTBF and MTTR requirements.
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Major supplier of tape storage systems

Worked with a hardware and software product development team and implemented a self monitoring and reporting system for a storage product that was capable of identify failures to a single component and request replacement of that component.
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Major Enterprise Hardware/Software OEM

Recruited, trained, and deployed a three-tier field service team leveraging third-party resources to offer cost-effective nation-wide coverage. Negotiated international representation to support overseas expansion and multi-national customers in Europe and Asia.
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This page was last modified on: 09/21/2003


Copyright, 2003 Twenty Four Seven LLC